Capital One Is The Most Complained-About Credit Card Company- Can you say, Predatory Lending Practices…


Hello!

Does anyone out there have a Capital One Credit card?  I use to until Capital One increased my interest rate for some unclear reason even though I was making regularly scheduled payments to them for years.  Can you say, Predatory Lending Practices?  Please feel free to post any experiences you like to share about Capital One and their business practices.  In this article, it appears that Capital One is the Champion of credit card companies in that it has caused more complaints to be filed than any other credit card issuer.  Here’s a link to the Consumer Financial Protection Bureau web site and complaint portal.  I invite you to stand for yourself and everyone else and document predatory credit card practices to the US Government.

Ed

Capital One Is The Most Complained-About Credit Card Company – Source Article

Since the Consumer Financial Protection Bureau opened its credit card complaint portal in Sept. 2010, more than 25,000 complaints have been filed with the CFPB. And while the 10 largest credit card issuers account for 93% of all those complaints, one company is responsible for more than 1-in-5 of all complaints filed with the Bureau: Capital One.

That’s according to the Ohio Public Interest Research Group’s new report [PDF] that analyzes some of the available data about the CFPB complaint portal.

With 5,625 complaints filed between Sept. 2010 and Nov. 2013, Capital One cards accounted for 21% of all consumer gripes. Citibank’s credit cards were the second most complained-about (4,514 complaints, 18% of the total), followed by Bank of America (3,320; 13%).

Problems with Capital One cards appear to be a nationwide issue, with Cap One receiving the most complaints from consumers in 43 states. In six of the remaining states — Connecticut, Maine, Maryland, New Mexico, New York, Utah — Citi earned the most complaints, with Bank of America being the most-hated card issuer in Alaska.

The complaint portal isn’t just for consumers to scream into a black hole about their credit cards. The idea is that the card company is supposed to respond to each complaint within a given time frame. Of course, the cardholders aren’t always pleased with the card companies’ responses.

If the consumer is unhappy with the card issuer’s response to the complaint, he can file a dispute. Once again, Capital One cardholders filed the most disputes (1,044), meaning about one out of every five Cap One complaints were disputed. This may have been the largest number of disputes, but it’s not the highest rate. That belongs to American Express, where cardholders disputed 26% of the resolutions suggested by the card issuer.

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About Edward Freeman Fly... WhoRU
I am that I am... I am experiencing this "physical universe" and ponder the contrasting "non physical universe" right here, right now. I am the open space, I am the no thing in which it all happens... I live fully from the heart and mind, I am now stepping up to my responsibility to share All I've experienced and learned so far during my life time here. I am open to all the possibilities... Are we living in a virtual reality, a flat earth model... I am open to All the possibilities... I will be speaking publically, writing books and presenting the many possibilities of the nature of our shared consciousness/reality very soon... Peace, Freedom, Liberty and Love to All my Brothers and Sisters... far and wide... I can be contacted at: ereidhead@gmail.com

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